Mogo Bet UK - Regulated Casino & Sportsbook: Games, Banking & Safety

Mogo Bet operates in Great Britain under remote betting and casino licence 39335, held by ProgressPlay Limited and listed on the UK Gambling Commission's public register. When I last checked the register on 15 January 2026 this licence was active and covered both the sportsbook and the casino for UK customers. Outside Great Britain, the brand uses Malta Gaming Authority licence MGA/B2C/231/2012, originally issued in April 2013 and still referenced in 2025 compliance material. These licences come with strict requirements around game testing, segregation of customer funds, anti-money-laundering controls and safer-gambling procedures. Licences help with fairness, complaints and basic standards. They don't change the odds-you're still paying for entertainment.

Mogo Bet is a white-label brand on the ProgressPlay Limited platform. The operator is registered in Malta-if you scroll to the footer or check the terms on mogo-bet.com you'll see the registered name and address there. Instead of Mogo Bet building its own software stack, ProgressPlay provides the shared casino and sportsbook platform, payment processing, account systems and support structure that also sit behind a number of other brands. This "platform" model is common in the UK market because it lets one company handle compliance, risk monitoring and technical work centrally. For you as a UK customer, that means your contract is with ProgressPlay Limited, and it's ProgressPlay that has to follow UKGC and MGA rules, handle your data correctly and work with the approved dispute resolution service if a complaint escalates.

Mogo Bet focuses mainly on players who are physically in the UK, plus a list of additional territories that are permitted under its Malta Gaming Authority licence. Some countries-such as the United States, France and the Netherlands-are on the restricted list, meaning you shouldn't be able to register or play from there under the site's licence rules. If you're in a restricted country, the site should block sign-up or access. If you travel, don't assume you can just log in from anywhere; check the terms and any country lists in the small print before you try to play on holiday or on a work trip. Playing from somewhere that doesn't allow online gambling, or from a country outside Mogo Bet's permitted list, can cause serious problems with withdrawals, bank checks and even local law, so it's worth two minutes of reading first.

If you're based in the UK, you'll see Mogo Bet in English, with help pages and terms written to meet the UKGC's expectations around clear, understandable language. Your default account currency is pounds sterling (GBP), so deposits and withdrawals through most UK debit cards and PayPal shouldn't need any currency conversion on top. Some non-UK players may be offered different currencies, but those options generally aren't relevant if you live in Britain. GBP balances are just simpler-you're not doing mental maths on every spin or bet-and it's easier to notice when you're drifting over your budget. If, for any reason, your account is set to a non-GBP currency, double-check how your bank or wallet treats gambling payments, because conversion fees and "cash advance" style charges can nibble away at your entertainment money surprisingly quickly.

You can reach the team through the help section on mogo-bet.com, either by using the contact form linked from the contact us page or by opening live chat when it's showing as available. If live chat is actually online, you'll usually get a reply pretty fast. Forms and email-style messages are slower-often later the same day or the next working day, depending on how busy things are. The UKGC and MGA expect operators to keep proper records of complaints and explain decisions in writing, especially around withdrawals, account checks and responsible-gambling actions. Whenever you raise something serious, save a copy of the chat transcript or email thread. If you do later escalate a complaint, those records are far more useful than trying to remember conversations after the fact.

To open an account, head to the Mogo Bet homepage and click the registration or "join now" button to bring up the three-step form. First you'll enter your email address, choose a strong password and add basic contact details. Next you'll give your home address and confirm you're at least 18, in line with UKGC rules. The final step is to tick that you've read and accepted the site's terms & conditions and privacy policy. You should only have one account on the ProgressPlay platform; multiple accounts are against the rules and can lead to closure and loss of access. Remember that you're signing up to use a high-risk leisure product, not setting up a bank account or investment vehicle.

As soon as you register, Mogo Bet runs electronic checks against third-party databases to confirm your age, name and address. These are usually soft searches that shouldn't affect your credit score, but they do confirm that you're a real UK adult. Under current UKGC rules, operators must verify customers properly before letting them withdraw and, in many cases, before allowing real-money play. If the automated checks can't match you, you'll be asked to upload documents through the cashier or account area-typically photo ID and proof of address. As your deposits and withdrawals grow, the site may also ask for source-of-funds or source-of-wealth evidence, such as payslips or bank statements. Extra checks can kick in when withdrawals get bigger or patterns look unusual-there isn't one magic number. They can feel intrusive, but they're part of the anti-money-laundering and safer-gambling framework that all UK-licensed operators are expected to follow.

For basic ID checks, Mogo Bet usually wants a government-issued photo ID (such as a UK driving licence or passport) plus a recent council tax bill, utility bill or bank statement showing your name and address. If your account activity triggers deeper source-of-funds or source-of-wealth reviews, you might also be asked for recent payslips, bank statements, evidence of savings, or paperwork for things like property sales. These requests reflect anti-money-laundering expectations set by the UKGC and MGA. The safest approach is to send clear, unedited scans or photos and avoid blanking out key figures-altered documents are likely to be rejected and can lead to the account being frozen. Responding promptly can shorten the process, but even then you should only ever gamble money that you can comfortably afford to lose while you wait.

Once you're logged in, you can usually update non-sensitive details such as your mobile number, preferred contact method and marketing choices in the account area. Changes to core identity details-your name, date of birth or main address-are treated much more cautiously, and support will normally insist on fresh documents before agreeing anything. If you forget your password, use the reset link on the login page and follow the instructions sent to your registered email address. If you no longer have access to that email, you'll need to contact the team via the contact us page and expect extra checks before they'll reopen access. Keeping your details honest and up to date matters, because those records are used to decide whether withdrawals can safely be paid and whether your account can remain open under UK rules.

At the moment, Mogo Bet mainly relies on your username and password, backed up by device checks and email confirmation, rather than full app-based two-factor authentication. That makes your own habits especially important. Choose a unique, long password, don't re-use it on other sites, and lock down your main email account with its own two-factor security, because anyone who controls that inbox can reset your casino login. If the site adds extra 2FA options in future-text codes or authenticator apps-it's well worth switching them on, especially if you sometimes leave larger balances in your wallet. Avoid letting browsers remember your login on shared devices, log out at the end of each session, and get into the habit of withdrawing spare funds instead of treating your gambling account like a savings pot.

You'll usually see one welcome offer aimed at casino players and another aimed at the sportsbook. For the casino, that's often a matched-deposit deal such as 100% up to a couple of hundred pounds. On the sports side, expect something like a Bet £10 Get £20 free-bet offer tied to minimum odds and particular markets. Once you're past the intro deals, there may be reload bonuses, free spins, short-run tournaments and odds boosts on big football fixtures, all managed through the ProgressPlay promo system. The key conditions for each offer should be clearly shown before you opt in, as the UKGC expects. You can browse current offers on the dedicated bonuses & promotions page. A good rule of thumb is to only claim deals that genuinely match how you like to play, and to assume that any money you stake-including the "bonus" part-is money you can afford to lose.

Most Mogo Bet casino bonuses come with wagering of around 50x the bonus amount, which is fairly heavy by UK standards. Put £50 in and take a £50 bonus, and you're looking at about £2,500 of qualifying bets before it can turn into cash-give or take. Slots usually contribute 100% towards this target, but some titles contribute less, and many table games contribute a much smaller percentage or nothing at all, so you'll need to check the contribution table in the bonus terms. "Wagering" doesn't mean you pay that much on top; it's the total of your stakes as you play through. Because every spin has a house edge, that much betting makes it hard to come out significantly ahead, which is why it's safest to see these offers as a way of stretching your play rather than as a money-making scheme.

A common rule on ProgressPlay bonuses, including those at Mogo Bet, is the "max conversion" cap. This limits how much of your bonus-related balance can be turned into withdrawable cash once you've finished wagering. The standard cap is three times the bonus amount: take a £20 bonus and, at best, £60 can convert to cashable funds when you've met the requirements. Anything above that usually vanishes when the system moves funds from the bonus wallet to real money. This isn't hidden, but it's easy to miss if you only skim the headline. Before you claim, decide whether you're happy with that ceiling or whether you'd rather play with no bonus and keep any winnings uncapped.

Generally, no-you can't stack several bonuses on top of one another. On Mogo Bet, each promotion has to be opted into separately, and you can normally have only one active bonus running against your cash balance at any time. Starting a new offer may cancel or replace an existing one if you haven't finished its wagering, so you need to read both the specific promo terms and the overarching bonus rules carefully. That setup is fairly standard across white-label platforms and reflects the risk controls operators are expected to keep under UKGC and MGA supervision. Focus on the few offers that genuinely suit your betting or playing style rather than trying to grab every headline deal in the list.

If you're convinced a promo hasn't landed properly, first go back to the small print. Make sure you've used an eligible payment method, hit any minimum deposit or stake, and met odds or market requirements for sports offers. If everything checks out, grab screenshots of the promotional text, your deposit page and the relevant bets in your history, then contact support via live chat or the contact us form. Under UKGC and MGA rules, operators have to handle bonus complaints fairly and can be challenged via Alternative Dispute Resolution if terms were unclear. Whether a glitch ends up in your favour or not, remember that the underlying games still carry a negative expectation-the bonus simply shapes how your entertainment is delivered.

Common options for UK customers include debit cards (Visa and Mastercard) and PayPal, along with a handful of alternatives such as Apple Pay, Payviaphone, Paysafecard and certain e-wallets, depending on what's currently supported. Choices can change over time as providers update their policies, so it's always worth checking the cashier for the latest list rather than assuming a method will be there. Minimum deposits generally start at about £10, though some promotions want more. Credit cards aren't allowed for online gambling under UK rules, so you won't see them in the cashier. Whatever you use, paying in sterling from a UK bank or wallet is usually the cleanest route, without extra conversion fees on top of the gambling spend itself.

When you request a withdrawal, it first goes into a pending queue while the site checks basic details and, if needed, whether any new verification is required. That internal review is usually done within a working day or so, though it can take longer if your account has just been flagged for extra checks. Once approved, payouts to e-wallets like PayPal are often among the quickest, while withdrawals back to debit cards tend to land a little later, depending on your bank's own processes. If you're pulled into a source-of-funds review at the same time, things inevitably slow down; those reviews can drag on if the paperwork goes back and forth. Best to plan as if it won't be instant and avoid staking money you might need at short notice.

Mogo Bet doesn't usually add a fee on top of standard deposits, although your own bank or payment provider might, especially if they treat gambling as a special category. Some convenience methods, such as Payviaphone, carry noticeably higher service charges on the deposit itself, so you pay extra for the ease of using your phone bill. On the withdrawal side, always check the cashier and the banking section of the terms & conditions to see whether any processing fee applies at the point you cash out, because operators are allowed to levy modest charges provided they're transparent. Whatever the small print says, building those extra costs into your idea of a "night's entertainment" helps avoid frustration later on.

For UK customers, the option to reverse a withdrawal from within your account is disabled, in line with Gambling Commission guidance aimed at reducing the temptation to cancel cashouts and keep on betting. Once you've pressed withdraw, the default is that the money will leave your account and head to your chosen method, unless support exceptionally intervenes. Deposits are treated as final once your bank or wallet has authorised them; Mogo Bet can't "pull back" funds you've already sent. Double-check the amount and method before you confirm either type of transaction. Deciding your budget and sticking to it is far more effective than relying on being able to tweak payments after the event.

No dedicated Mogo Bet app showed up in the UK Apple App Store or Google Play Store when I last searched, so for now it's a browser job. On both iOS and Android you can use the "Add to Home Screen" option in Safari or Chrome to create an icon that opens the site in its own window, which feels quite app-like in day-to-day use. The regulators don't insist on a native app-the key requirement is that mobile users get the same protections, clear information and tools as desktop players. Steer clear of websites offering unofficial downloads or APK files for "Mogo Bet apps"; they're not needed and they're a security risk.

The mobile site reflows the same ProgressPlay lobby you see on desktop into a scrollable, touch-friendly layout. On a half-decent 4G or broadband connection it feels fine-not the fastest thing on the internet, but perfectly usable. Because there are a lot of images and scripts loading to show off a big game library, it can feel a bit cluttered and slow-ish on older phones or those with limited memory. It's usable on 4G, but the pages can feel a bit weighty if your handset is showing its age. Closing background apps, keeping your browser updated and using Wi-Fi where possible all help smooth things out.

The mobile site uses HTTPS, so the padlock should be showing in your browser, and your data is encrypted in transit in the same way as it is on desktop. Under UKGC and MGA rules, operators have to use reputable payment processors and safeguard customer information, so you're not sending card details over plain text. That said, your own device security is a big part of the story. Make sure you've got a PIN, fingerprint or face unlock set up, avoid public Wi-Fi for banking and gambling if you can help it, and install updates rather than putting them off. The advice is basically the same as for mobile banking: the tech helps, but basic habits make a huge difference.

Your Mogo Bet account is the same wherever you log in from. The wallet, bets, bonuses and safer-gambling limits all live on the server, so if you set a deposit limit on your phone, you'll see it on desktop as well, and vice versa. You can reach the responsible-gambling tools through the cashier or dedicated sections even from a small mobile screen. That includes deposit limits, time-outs and self-exclusion options. The idea, backed by UKGC rules, is that you shouldn't have to hunt around on a laptop to switch something on just because you created the problem on your mobile. If anything, it makes sense to set limits from your phone early, before the "quick bet" habit beds in.

Mogo Bet's slot library runs into the low thousands and pulls in content from a lot of big-name studios: think NetEnt, Microgaming, Play'n GO, Nolimit City, Hacksaw Gaming and several others. You'll see classics such as Starburst sitting alongside newer high-volatility games and branded titles based on films, TV and music. Each spin is driven by a certified random number generator, tested by independent labs so that outcomes are unpredictable and each round is separate from the last. For some slots, casinos can choose between several RTP versions; if you care about that detail, open the info or help section inside the game and look for the percentage. Just remember that even a "good" RTP still leaves the house with an edge, and your short-term results will bounce around that average rather than sit neatly on it.

The live casino is powered mainly by Evolution, whose tables you'll recognise if you've played at other UK-licensed sites. There are several roulette, blackjack and baccarat streams, plus game-show style options such as Lightning Roulette, Crazy Time and Monopoly Live. Stakes usually start low enough for casual play and climb to limits that are really aimed at high rollers. On a decent broadband or 4G connection the streams usually look sharp and run smoothly; if your Wi-Fi is patchy or your device is struggling, you may notice stutters. Live games can feel more social and "real" than RNG tables, but they still carry a house edge, and it's easy to lose track of time in that environment if you don't keep an eye on yourself.

The sportsbook runs on BetConstruct and covers a wide spread of events, with football, tennis and basketball front and centre. You'll find the usual UK staples-Premier League, major European leagues, big tournaments-plus a long tail of smaller competitions and in-play markets. On big, popular leagues the odds tend to sit in the middle of the UK pack rather than leading the field, while more niche events and obscure markets usually come with slightly thicker margins. Cash-out is available on many fixtures, but like anywhere else it can be turned off temporarily when odds are moving quickly. However confident you feel in your weekend accumulator, the combination of margins and variance means it should still be treated as a flutter, not as a financial plan.

Many slots, and a few table games, offer a demo or "practice" option where you play with virtual credits instead of real cash. Because of UK rules, free-play casino games aren't meant to be accessible to under-18s, so you may need an account and age verification before you can use them. Demos are useful for seeing how often the game pays, how the bonus features work and whether it suits your taste for volatility and session length. Just be careful not to read too much into a lucky streak on fake money. Use demo mode to decide whether a game deserves a place in your entertainment budget, then set your own limits before you switch to real stakes.

The site uses HTTPS with SSL encryption so that information passing between your device and the servers is scrambled in transit. Passwords are stored in encrypted form, and access to customer data within the company is restricted on a "need to know" basis, in line with UKGC expectations and industry standards. That technical layer is only half the story, though. Your choice of password, how you store it and how well you protect your email account make a huge difference. Don't share logins, don't use the same password on your email and gambling accounts, and avoid letting shared or work machines remember your details. Any balance in your account is real cash and can disappear quickly if somebody else gets hold of it.

When you use the site, ProgressPlay collects the personal details you provide at sign-up (name, address, date of birth, contact information), along with device details, login and session information, full transaction history and records of your gameplay. Copies of verification documents and notes of any responsible-gambling or source-of-funds checks are also stored, because gambling operators are required to keep thorough records for licensing and anti-money-laundering purposes. Data shouldn't be kept forever just for the sake of it, but some categories-particularly financial and security-related data-have to be held for a set number of years even after an account is closed. The privacy policy explains the main categories and retention periods, and you can always ask support for more detail if you need it.

Under GDPR and UK data-protection law, you can ask to see the personal information held about you (a "subject access request"), ask for errors to be corrected, and in some situations request that processing is restricted or data is deleted. Mogo Bet explains how to do this in its privacy policy. Because of the legal obligations around anti-money-laundering and gambling regulation, certain records-such as payment histories, account notes and ID checks-may have to be kept regardless of a deletion request. One area where you do have quick control is marketing: you can opt out of emails, SMS messages and other promotional contact, which is especially important if you're trying to cut down or take a break.

The site uses cookies to keep you logged in between pages, remember preferences such as language or favourite games, measure performance and support analytics and marketing. Some cookies are essential-for example, ones that let the cashier work or maintain your session-while others are optional and may be controlled through a consent banner or settings panel when you first visit. UK and EU rules require the site to explain what's being used and why, and to get your consent for non-essential cookies. You can also manage cookies via your browser settings if you prefer, although blocking everything may cause problems with logging in or launching games.

Warning signs include spending more time or money on Mogo Bet than you planned, needing to increase stakes to feel the same buzz, feeling stressed or guilty after sessions, and finding it hard to stop when you say you will. Using money earmarked for bills, borrowing to gamble, lying about how much you've lost, or letting gambling push aside work, studies or relationships are stronger red flags. The responsible gaming tools and advice on the site list similar indicators, reflecting guidance from UK services such as GamCare and BeGambleAware. If several of these ring a bell, it's a sign to pause, put stricter limits in place, or reach out for external help rather than trying to "win it back" on your own.

Mogo Bet offers deposit limits, time-outs and self-exclusion options from within your account. You can set daily, weekly and monthly caps on how much you deposit; lowering a limit kicks in straight away, while raising one only takes effect after a cooling-off period of at least 24 hours. Time-outs let you lock yourself out for anything from a day to a few weeks if you need breathing space. If you want a more serious, longer-term break, you can request self-exclusion from Mogo Bet. Because the site is UK-licensed you can also register with GAMSTOP, the national self-exclusion scheme that aims to cover most UK online operators using your personal details. These tools are there to be used and work best when you switch them on early, not as a last resort.

If you're in the UK, your first ports of call are usually GamCare and BeGambleAware. GamCare runs the National Gambling Helpline on 0808 8020 133 and offers live chat and counselling options. BeGambleAware provides information, self-assessment tools and details of local treatment services. Gamblers Anonymous organises peer-support meetings, both in person and online, where you can speak with others who've been through similar experiences. Gambling Therapy offers online support to people around the world, including family members. These services all stress the same basic point: gambling is never a realistic way to fix money problems, and trying to chase debts through betting almost always makes things worse.

You can manage most limits from within your account by visiting the cashier or the dedicated responsible gaming tools section. Lowering a deposit limit or adding a new one takes effect straight away; raising a limit doesn't kick in until after the cooling-off period has passed and you've confirmed the change. Time-outs and self-exclusion can also be requested online or via customer support. Self-exclusion is meant as a serious step, usually lasting at least six months, and isn't something you can simply undo on a whim. If you want to cut off access to a bigger slice of the market, sign up with GAMSTOP using the same personal details you use on gambling sites. Many people find that combining technical blocks with ongoing support from services such as GamCare or Gamblers Anonymous gives them the best chance of staying away.

When you register and place bets on mogo-bet.com, you're entering into a contract with ProgressPlay Limited. The terms set out its registered details in Malta and list the relevant UKGC and MGA licence numbers so you can cross-check them on the official registers. Those licences sit behind the rules about who can open an account, how deposits and withdrawals are handled, and what happens in various edge cases (abandoned games, void bets and the like). By ticking the box to accept the terms, you're acknowledging that you understand gambling on the site as a high-risk leisure activity and that you agree to play under those conditions.

If you like chasing promotions, a few clauses are worth flagging. First, the wagering requirements are often relatively high-around 50x the bonus amount on casino deals-so it takes a lot of staking to clear them. Second, different games contribute at different rates: many slots are at 100%, some at reduced rates, and many table games at a much lower percentage or zero. Third, the max-conversion rules limit how much bonus-linked balance can ever become cash, usually to three times the bonus size. Finally, certain deposit methods (Skrill and Neteller in particular) often don't qualify for welcome offers. The UKGC expects these things to be spelled out clearly, but it's still on you to read and decide whether the trade-off suits your style.

Yes. The terms explain that ProgressPlay can update its rules, policies and product features to reflect new regulations, changes in providers or internal decisions. Significant changes are usually flagged with a notice on the site and sometimes via email or account messages. Carrying on using the site after changes take effect is treated as acceptance of the new terms, so it's worth skimming the "what's changed" sections or revisiting the terms & conditions from time to time, especially if you're coming back after a long break or starting to bet bigger amounts.

If you have a complaint-about a bet settlement, a game outcome, a bonus decision or a withdrawal-you should first raise it with Mogo Bet support, following the complaints process in the terms. When you do, be as specific as possible: include dates, times, bet IDs, game names and screenshots where you can. If you're a UK customer and the issue still isn't resolved after the site has given its final answer, you can take it to IBAS (the Independent Betting Adjudication Service), which is Mogo Bet's appointed Alternative Dispute Resolution body. IBAS looks at evidence from both sides and issues a decision that the operator is expected to follow under UKGC rules. It doesn't guarantee you'll "win" the argument, but it does give you an independent view rather than leaving everything with the casino.

If mogo-bet.com feels sluggish, first test another site to see whether your internet as a whole is playing up. If everything's slow, restart your router or toggle your Wi-Fi or mobile data off and on. If other sites are fine but Mogo Bet is struggling, refresh the page, clear your browser cache and cookies or try another browser altogether. Closing spare tabs and background apps can also help, especially on older devices where a busy casino lobby may be the straw that breaks the camel's back. If the site still won't load and you suspect a wider outage, you can contact support from another device or connection to check whether there's maintenance or a known technical fault.

Crashes and freezes are most often down to shaky connections or devices running out of puff rather than the game itself being "rigged". If a slot or live table disconnects mid-round, the round is usually completed and logged on the server side, and your balance updates when you reconnect, in line with standards checked by independent testing houses. To cut down on errors, keep your browser and operating system current, close other apps that might be hogging memory, and avoid streaming video or downloading large files while you play. If one particular game keeps misbehaving while others are fine, note the title, time and any error messages, then pass those details to support so they can ask the provider to investigate.

For the best experience, use a recent version of Chrome, Firefox, Safari or Edge with JavaScript and cookies enabled. A reasonably modern desktop or laptop with at least a few gigabytes of RAM and a solid broadband connection should handle the lobby and most games comfortably. Older machines and low-end tablets may cope better with simpler slots than with the most graphically intense titles. Keeping browser extensions to a sensible minimum can also help, as some ad-blockers or privacy tools can clash with casino scripts. If you hit problems, one of the quickest tests is simply to try another browser and see whether things improve.

If you think lag, a disconnect or a glitch changed the outcome of a round, jot down exactly what happened: the game name, stake, time and what you saw on screen. Screenshots are useful if you can grab them. Then contact support with those details. Under UKGC and MGA frameworks, disputes about game outcomes are checked using server logs that record each bet, spin and result, rather than relying on your local device. The operator can ask the provider to pull these logs and confirm whether the round played out correctly or whether an error occurred that needs correcting. Most of the time the logs will support the original outcome, but raising concerns promptly helps pick up any genuine issues and gives you a clear explanation either way.